The system has undergone an update following Apples latest changes to how apps are generated and submitted by third party tools like the Zapable platform falls under.
For you as users, the process is exactly the same but there has been an update now that requires your attention to make an update within your own Apple Developer accounts to add a specific email address to allow the submission tool to have the necessary permissions needed to transfer the app file from Zapable into your developer account or into your customers developer account.
You can view the guidance here.
* Remember, the key change here is the updated email address that you need to use.
How does this work for white label users? Will our clients see the name Zapable in your email address? It might be nice to have an unbranded email address for this purpose so that we can be truly white label.
Hi Margot,
The new e-mail address used for submissions is generic as you’ll see on the updated page details for the tutorial here – https://zapable.co/academyblog/training/publication/apple/